Terms & Conditions

Section 1 – Website Use, Copyright & Content Protection Terms

1. Introduction and Acceptance

These Terms govern the use of all websites, learning portals, platforms, services, and digital content operated by Humanopathy Ltd, including but not limited to www.humanopathy.com and associated subdomains (“the Website” and “the Platform”).

By accessing or using the Website or Platform, you (“the User”, “Student”, “Visitor”) confirm that:

• You have read and understood these Terms.
• You agree to be legally bound by them.
• You are at least 18 years of age.

If you do not agree with these Terms, you must immediately stop using the Website and Platform.

2. Age Requirement

You must be at least 18 years old to access or use Humanopathy websites, platforms, programmes, or services. By using the Website, you confirm that you are 18 years of age or older.

3. Intellectual Property Ownership

All content provided by Humanopathy is protected under UK copyright law and international treaties. This includes, without limitation:

• Course curriculum, lessons, scripts, and recordings
• PDFs, worksheets, handouts, templates, and guides
• Coaching materials, assessments, frameworks, and methodologies
• Videos, audio recordings, and student training modules
• Logos, branding, trademarks, and visual identity elements
• Platform structure, community layout, and content organisation
• Written or spoken content on live or recorded sessions

All intellectual property remains the exclusive property of Humanopathy Ltd. Users do not acquire ownership or intellectual property rights in any materials by accessing or using the Website or Platform.

4. License to Use Website and Content

Humanopathy grants Users a limited, non-exclusive, non-transferable, revocable license to:

• Access and view the Website and Platform.
• Use course materials strictly for personal educational purposes.

Users may not:

• Copy, reproduce, modify, publish, display, distribute, or otherwise exploit any content for commercial or public purposes.
• Upload content from the Platform to other websites or platforms without written permission.
• Record, screenshot, or otherwise capture course content, live sessions, or community content for redistribution.
• Share login details or grant third-party access to the Platform.

5. Prohibited Conduct

Users must not:

• Use the Website or Platform in any way that causes or may cause damage, impairment, or disruption.
• Use the Website or Platform for unlawful, illegal, fraudulent, or harmful purposes.
• Introduce or distribute any virus, malware, spyware, Trojan, worm, or malicious code.
• Conduct automated data collection activities (including scraping, data mining, or harvesting) without express written consent.
• Use the Website to transmit spam, unsolicited commercial communications, or unauthorised promotions.
• Misrepresent their identity, qualifications, or affiliation with Humanopathy.

6. Community & Platform Conduct

Where community areas, discussion forums, groups, or live sessions exist, Users must:

• Behave respectfully and professionally.
• Avoid harassment, discrimination, hate speech, or abusive conduct.
• Respect the confidentiality of peers and internal content.
• Not solicit other students for unrelated programmes, services, or groups.

Humanopathy may suspend or terminate access in cases of misconduct.

7. Confidentiality

All internal training documents, coaching recordings, community posts, student submissions, and backend operational information are confidential. Users must not:

• Share or publish internal materials outside the Platform.
• Reveal private discussions or personal information of other Users.
• Disclose confidential information relating to Humanopathy operations.

8. Student Access Rights

Access to course content and the Platform is:

• Based on the specific programme or product purchased.
• Non-transferable and may not be shared, rented, or resold.
• Time-limited where applicable (e.g., with defined access windows).

Humanopathy may update, modify, or archive content at its discretion. Sharing access or breaching these restrictions may result in immediate termination of access with no refunds.

9. Payment, Refunds & Intensive Programme Policy

9.1 General Refund Policy

Refunds are available only under the following conditions:

• The refund request is submitted in writing within fifteen (15) days from the date of purchase or enrolment.
• The User has not breached any Terms.
• The User has not downloaded, copied, or distributed protected materials.

All approved refunds are subject to a fifteen percent (15%) non-refundable administrative and processing fee, which covers platform costs, banking fees, and administrative handling.

After the 15-day period, no refunds of any kind will be issued for standard programmes.

9.2 Intensive Workshops and Intensives – No Refund Policy

For intensive workshops, fast-track programmes, or designated “Intensives”:

• No refunds are provided under any circumstances once registration is completed and payment is made.

By enrolling in an intensive, Users expressly agree to the strict no-refund policy.

10. Reporting Misuse and IP Violations

Suspected misuse, infringement, or violations of these Terms should be reported to: info@humanopathy.com.

11. Limitation of Liability

Humanopathy does not guarantee:

• Specific personal, health, business, or therapeutic results.
• Accuracy, completeness, or continuous availability of content or services.

Humanopathy is not liable for:

• Indirect, incidental, consequential, or special damages.
• Loss of profits, revenue, contracts, or business opportunities.
• Loss or corruption of data.
• Any damages arising from misuse or reliance on the content.

Use of the Website, Platform, and content is at the User’s own risk.

12. Protection of Officers, Employees & Contractors

The User agrees that they will not bring any personal claim against Humanopathy’s officers, directors, employees, contractors, agents, or affiliates relating to any losses suffered in connection with the Website or Platform. All limitations and exclusions of liability in these Terms apply equally to such individuals and entities.

13. Assignment

Humanopathy may transfer, assign, or subcontract its rights and/or obligations under these Terms without notice. Users may not transfer, assign, or subcontract their rights or obligations under these Terms.

14. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect. If a partially invalid provision would be valid by removing part of it, that part shall be deemed removed.

15. Reasonableness

By using the Website and Platform, Users agree that the exclusions and limitations of liability set out in these Terms are reasonable and enforceable. Users who do not agree must not use the Website or Platform.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Breach and Enforcement

If a User breaches these Terms, Humanopathy may take appropriate action, including suspending or prohibiting access, blocking IP addresses, notifying service providers or authorities, and pursuing civil or criminal legal proceedings.

Section 2 – Privacy Policy (UK GDPR Compliant)

1. Data Controller

Humanopathy Ltd is the Data Controller responsible for processing personal data.

Contact: info@humanopathy.com
Jurisdiction: United Kingdom

2. Personal Data We Collect

We may collect:

• Identity Data: name, title, contact details
• Contact Data: email address, phone number, postal address
• Account Data: username, password, profile information
• Transaction Data: payment history, purchased products or programmes
• Technical Data: IP address, browser type, device type, usage data
• Communication Data: emails, support requests, feedback
• Study Data: coursework submissions, assessments, learning progress

Sensitive personal data may only be processed where voluntarily provided and with explicit consent.

3. How We Use Personal Data

We use personal data to:

• Provide access to courses, learning platforms, and services
• Register and manage student accounts
• Process payments and billing
• Communicate important updates and service information
• Provide support and respond to enquiries
• Improve our services and user experience
• Comply with legal or regulatory obligations
• Prevent fraud and protect system integrity

4. Legal Bases for Processing

We process data under the following legal bases:

• Contractual necessity (to deliver purchased services)
• Legitimate interests (service improvement, security, fraud prevention)
• Consent (for marketing communications, certain cookies, sensitive data)
• Legal obligations (tax, accounting, regulatory compliance)

5. Data Sharing

We may share personal data with:

• Payment processors
• Platform and IT providers
• Email and communication service providers
• Professional advisors (legal, accounting)
• Regulators or authorities, where legally required

We do not sell personal data to third parties.

6. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, or equivalent protections.

7. Data Retention

We keep personal data only as long as necessary to fulfil the purposes described above, including:

• Account data: for as long as the account is active and for a reasonable period thereafter
• Financial records: at least 6 years (legal requirement)
• Marketing data: until consent is withdrawn or unsubscribed
• Course data: for the duration of enrolment and related administrative needs

8. User Rights Under UK GDPR

Users have the right to:

• Access personal data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”) in certain circumstances
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests or direct marketing
• Data portability, where applicable
• Withdraw consent, where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests can be made by contacting info@humanopathy.com.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data, including secure servers, access controls, and monitoring. However, no system is completely secure, and users share data at their own risk.

10. Children’s Data

Our services are not intended for persons under 18. We do not knowingly collect personal data from individuals under 18. If such data is discovered, it will be deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our Website. Continued use of the Website or services after any changes constitutes acceptance of the updated Policy.

Section 3 – Cookie Policy (UK GDPR & PECR)

1. What Are Cookies?

Cookies are small text files placed on your device to store information and improve your browsing experience.

2. Types of Cookies We Use

• Strictly Necessary Cookies: required for basic site functionality.
• Performance Cookies: used to analyse website usage and improve services.
• Functional Cookies: used to remember preferences and settings.
• Marketing Cookies: used to track marketing effectiveness and personalise content.

3. Consent for Cookies

On first visit, Users are informed about cookies and may consent to or reject non-essential cookies. Strictly necessary cookies are always active.

4. Managing Cookies

Users can manage or disable cookies via browser settings or cookie preference tools on the Website. Disabling certain cookies may impact Website functionality.

5. Third-Party Cookies

Some cookies are set by third-party services (e.g. analytics, advertising, embedded content). These are governed by the respective third-party privacy policies.

6. Changes to This Cookie Policy

We may update this Cookie Policy periodically. Continued use of the Website indicates acceptance of any changes.

Section 4 – Affiliate & Ambassador Terms (Summary)

Affiliates and Ambassadors act as independent contractors, not employees. They may receive commissions, bonuses, or referral compensation strictly as agreed in a separate written Affiliate Agreement between the Affiliate and Humanopathy Ltd.

No commission percentages, bonus amounts, or financial terms are implied or granted through this general legal document. All such terms must be:

• Explicitly defined in writing,
• Individually agreed between the parties,
• Issued by Humanopathy Ltd’s authorised representatives,
• And payable only once all agreed conditions are fully met.

Affiliates must adhere to strict confidentiality, ethical marketing guidelines, proper disclosure standards, and all data protection obligations. Misuse of referral systems, misleading representations, unauthorised promotions, or breaches of confidentiality may result in termination of Affiliate status and forfeiture of any unpaid amounts.

The Affiliate & Ambassador framework is governed by the laws of England and Wales. Any disputes arising will fall under the exclusive jurisdiction of the UK courts.

Section 5 – Medical & Health Disclaimer

All content provided by Humanopathy, including courses, materials, videos, and communications, is for educational and informational purposes only.

Humanopathy does not provide medical diagnosis, treatment, or medical advice. Nothing on the Website or Platform should be construed as such.

Content is not intended to replace medical advice, psychological counselling, diagnosis, or treatment by qualified healthcare professionals. Users should consult their own medical providers before making any health-related decisions.

Section 6 – Website Legal Disclaimer

The Website and all content are provided “as is” and “as available” without any warranties, express or implied. Humanopathy does not warrant the accuracy, completeness, or reliability of content, nor the uninterrupted availability of the Website.

The Website may contain links to third-party websites. Humanopathy has no control over, and is not responsible for, the content or practices of such websites. Inclusion of links does not imply endorsement.

Section 7 – Student Enrolment Agreement (Summary)

By enrolling in any programme, Students agree to all applicable Terms, Policies, and the Code of Ethics.

Students must:

• Pay all fees as agreed.
• Use content only as permitted.
• Behave respectfully and ethically.

Certifications are granted only upon successful completion of all academic and conduct requirements. Humanopathy may terminate enrolment for breaches, with no refund where policies state so.

Section 8 – Digital Course IP License (Summary)

Students receive a limited, personal, non-transferable license to access and use course materials for their own learning.

Students may not copy, distribute, publish, or commercially exploit course content. All intellectual property rights in course content remain with Humanopathy Ltd.

Section 9 – Instructor & Educator Agreement (Summary)

Instructors are independent contractors. Course material created for Humanopathy generally becomes Humanopathy’s intellectual property unless otherwise agreed in writing.

Instructors must maintain confidentiality, act professionally, and agree not to solicit Students for external programmes in violation of agreed conditions.

Section 10 – Acceptable Use Policy (Summary)

Users must not:

• Harass, threaten, or abuse others.
• Share confidential content outside the Platform.
• Use the Platform to promote unrelated products or services.
• Engage in unlawful or harmful behaviour.
• Share login credentials or attempt to compromise security.

Humanopathy may suspend or terminate accounts for any violations of this Policy.

Section 11 – GDPR Data Processing Addendum (Summary)

Humanopathy acts as Data Controller for Users’ personal data. Third-party suppliers act as Data Processors and must follow Humanopathy’s instructions and GDPR requirements.

Data processing activities follow appropriate security and legal safeguards. Data subjects are supported in exercising their rights under UK GDPR.

Section 12 – Copyright Notice

© Humanopathy Ltd, 2025. All Rights Reserved.

All content on Humanopathy websites and platforms is protected by copyright. Any unauthorised reproduction, distribution, or use may result in civil and/or criminal penalties.

Section 13 – Certification & Credentialing Policy (Summary)

Certification is contingent upon meeting all academic, practical, and ethical standards.

Humanopathy may refuse or revoke certification for:

• Academic dishonesty
• Misuse of certification
• Breach of ethics
• Misuse of Humanopathy IP or name

Section 14 – Code of Ethics & Professional Conduct (Summary)

All Users, Students, and Instructors must:

• Act with integrity, honesty, and respect.
• Avoid discrimination, harassment, and abusive behaviour.
• Maintain confidentiality of private information.
• Operate within their legal scope of practice.

Humanopathy may take action, including suspension, termination, or revocation of certification, where ethics are breached.